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City of Ann Arbor

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Volunteer Program Specialist (Administrative)



Nature of Work: Under the direction of the designated supervisor, the Volunteer Program Specialist focuses on managing volunteer onboarding, offering coaching and guidance, and tracking volunteer progress to enhance their experience and impact. Ideal for candidates with foundational experience in volunteer management, this role provides an opportunity to develop leadership skills in volunteer coordination, program development, and strategic engagement.

Hourly Rate: $19.63

Essential Duties:

  • Foster long-term volunteer relationships and provide tailored support. 
  • Oversee onboarding and progress tracking for independent and skill-based volunteers.
  • Coordinate corporate and group events to maximize engagement.
  • Collaborate closely with the Volunteer Engagement team to ensure seamless operations.
  • Execute volunteer recognition programs, including appreciation events and communications.
  • Attend events/meetings with volunteers all over town with tools and equipment, and pick up waste materials to take down to the Wheeler Service Center
  • Perform other duties as assigned.

Required Qualifications:

  • Must obtain CPR/AED and First Aid certification within 30 days of employment. The City offers CPR/AED and First Aid classes, which are free to Parks employees. Please note, your certification must be from an organization that has been approved by the Bureau of Community and Health Systems, Child Care Licensing Division. Please see following link for list of approved organizations: https://www.michigan.gov/lara/0,4601,7-154-89334_63294_5529_49572_49583-82382--,00.html.
  • Must have a valid driver's license.
  • Experience in volunteer coordination or training.

Preferred Qualifications:

  • Familiarity with parks and recreation operations, including community outreach.
  • Knowledge of and experience with volunteer management best practices, including recruitment, training, and retention strategies.
  • Experience tracking and analyzing program data to assess effectiveness and recommend improvements.
  • Bachelor's degree in Public Administration, Parks Management, or a related field.
  • Demonstrated ability to lead small teams or coordinate multiple stakeholders.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

Positions in this class typically require: driving, walking, standing, reaching, lifting, pushing, pulling, grasping, talking, hearing, seeing and repetitive motions. 

Move and lift light objects up to 50 lbs. such as mail, files, event signs, supplies and tables.

Set up and take down a table up to 50 lbs. without assistance on most occasions.

Will work alone on most occasions for events.

Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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