Sonesta Hotels International Corporation

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Host/Hostess (Finance)



Job Description Summary

JOB OVERVIEW:
Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and maintain the cleanliness of the room at all times.

Job Description

Job Description

  • Maintain complete knowledge of all menu items, special, and items of the restaurant
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
  • Maintain complete knowledge of table/ seat/ station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant
  • Maintain complete knowledge of the correct use of equipment; use equipment only as intended. i.e. buffet equipment, etc.
  • Maintain complete knowledge and comply with all departmental policies and service procedures
  • Prepare station chart and assign stations to staff following departmental procedures
  • Set-up Host(ess) station with necessary supplies; always maintain cleanliness. Report shortages to Supervisor
  • Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; always maintain cleanliness
  • Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine lists as changes occur
  • Place newspapers in designated areas for breakfast as specified in departmental procedures

Qualifications and Requirements:

Basic reading, writing and math skills. Prior customer service and/or cash handling experience in the hospitality industry preferred.

This job requires the ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Standing up and moving about the work area
  • Handling food, objects, products and utensils
  • Bending, stooping, kneeling

Other:

  • Communication skills utilize a significant amount of time when interacting with the guests and describing menu items, methods of preparation, etc.
  • Reading and writing abilities are utilized often when preparing meals from instructions or when monitoring inventory.
  • Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • May be required to work nights, weekends, and/or holidays.

Work Area: Explorers/ Kitchen

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Additional Job Information/Anticipated

Pay Range

Pay rate is $26.00, may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the

Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Apply

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