Senior AV Engineer (Maintenance)
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Summary
The Sr AV Systems Engineer will ensure the reliability, availability, and scalability of critical systems and SaaS platforms. Systems under the care of an AV Systems Engineer III must operate effectively and reliably through scalable solutions and complex architectures encompassing modern technologies. You will work closely with technical and non-technical teams within the organization to facilitate the design and implementation of solutions, drive automation initiatives, and monitor and maintain the performance of critical systems.
Primary Responsibilities
Support and maintain technology systems to ensure optimal performance, reliability, and security.
Build and deploy technology solutions translated from user stories and requirements. Manage the system lifecycle from implementation to shutdown and decommissioning.
Scale systems sustainably through mechanisms such as automation and evolve systems by fostering changes that improve velocity. Leverage automation and configuration management to streamline systems administration.
Troubleshoot and resolve complex issues, including system failures, connectivity problems, and performance bottlenecks.
Collaborate with cross-functional teams to design and implement scalable and robust system architectures.
Evaluate and recommend new solutions, tools, and methodologies to enhance system efficiency, security, and productivity.
Monitor system performance, proactively identify potential issues, generate meaningful reports, and implement preventive measures to maintain system health and uptime.
Conduct performance tuning and optimization activities to maximize system efficiency and response times.
Respond to and help manage incidents. Participate in RCA activities and assist with defining SLOs and SLIs for business stakeholders.
Implement and enforce security best practices to protect our systems, data, and infrastructure against unauthorized access, cyber threats, and vulnerabilities.
Create and maintain comprehensive knowledge bases for system documentation, including standard operating procedures, configurations, and troubleshooting guides, to support end-users' effective use of the systems.
Provide support for hybrid events including troubleshooting audio, video, and connectivity issues and ensuring seamless integration between in-room and remote participants.
Participate in on-call rotation.
Responsible for upholding F5's Business Code of Ethics and promptly reporting violations of the Code or other company policies.
Performs other related duties as assigned.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Knowledge, Skills, and Abilities
Familiarity with compliance and regulatory guidelines
Understanding cybersecurity principles and best practices.
Demonstrated ability to work both independently and as an integral member of an agile team
Experience with observability tooling, including logging infrastructure, tracing systems, alert definitions, etc.
Proficient communication, planning, problem-solving, troubleshooting, and organization skills
Familiarly with CAD software for designing AV system layouts and schematics.
Strong problem-solving and troubleshooting skills to diagnose and resolve complex AV system issues.
Knowledge of network infrastructure and protocols relevant to AV systems, such as TCP/IP, VLANs, and QoS.
Understanding of audio and video codecs, compression techniques, and streaming protocols.
Excellent communication and collaboration skills to work effectively with cross-functional teams, clients, and vendors.
Project management skills to handle multiple projects, prioritize tasks, and meet deadlines.
Flexibility to adapt to changing project requirements and timelines
Strong knowledge of AV system components, including video conferencing, displays, audio, control, and networking.
Extensive experience with AV system installation, configuration, troubleshooting, and vendor management.
Proficiency in programming and configuring control systems, such as Crestron or QSC.
Experience with audio and video signal processing and distribution.
Knowledge of room acoustics, lighting, and other environmental factors impacting AV system design.
Experience in managing large-scale AV system deployments and projects.
Familiarity with industry trends, emerging technologies, and best practices in the AV field.
Project management experience is a plus.
Qualifications
Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field. A degree in audiovisual technology, telecommunications, or information technology with a focus on AV systems is also relevant.
5+ years of experience in AV Engineering or a similar role in a technology environment.
Proficiency in at least one scripting language
Hands-on experience with technology systems, tools, protocols, and platforms
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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $128,800.00 - $193,200.00F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
