CASE MANAGER FLOATER (Personal Services)
Case Manager Floater
Full Time
GENERAL RESPONSIBILITIES & ESSENTIAL JOB FUNCTIONS:
- Provide Case Management, CPST, or Crisis service when their service provider is not in the office or otherwise unavailable to provide the services outlined in the Tx Plan.
- Collaborate with other CSS staff to determine when they will be out of the office and arrange for their adults in service to be seen.
- Explain to any adult why you are providing service for the day
- Triage with assigned providers those most in need if the volume exceeds what can be done in a day
- Fill in as needed with the Group Program
- Provide goal-directed support and solution-focused interventions.
- Work hours are flexible to meet the needs of the person served.
- Make all person contacts as assigned for the day
- The majority of contacts happen out of the office and in community settings.
- Weekly contact sheets turned in at the end of the workweek.
- Progress notes are completed within 24 hours of service.
- Attend tx plan meetings as requested and following a crisis.
EMR scheduler is utilized and kept updated
MINIMUM QUALIFICATIONS:
- Age 21+ years old and have a BA/BS degree with an emphasis on Mental Health/human services or equivalent experience.
- Excellent interpersonal and teamwork skills
- Flexibility, multitasking, high level of organization required and time management skills.
- Interest and investment in working with adults who experience Severe and Persistent Mental Illness (SPMI) and their families.
- Have completed or will complete any required training within six months of employment.
