Delta Dental of Missouri
HR Technology & Benefits Analyst (Finance)
Join Our Team as an HR Technology & Benefits Analyst!
Are you passionate about leveraging AI and automation to transform HR operations? We're looking for a tech-savvy HR professional to optimize our systems, streamline processes, and support benefits administration. In this hybrid role, you'll collaborate across departments to drive innovation, ensure data integrity, and enhance employee experiences. If you thrive at the intersection of HR, technology, and analytics—this is your opportunity to make a real impact.
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Position Summary
The HR Technology & Benefits Analyst is responsible for supporting the implementation, optimization, and integration of HR systems and digital tools, while also managing employee benefit program administration and serving as backup for payroll processing. This position leverages AI and machine learning capabilities to streamline processes, proactively identify trends, and enhance decision-making within HR systems. The role collaborates with HR team members and cross-functional partners to automate workflows, ensure data integrity across platforms, and drive innovative solutions for improving operational efficiency. The Analyst also supports compliance, external audit requests, reporting, and vendor coordination related to benefits and HR systems.
Essential Functions and Job Responsibilities
HR Systems & Technology
· Support the administration and optimization of HR systems (e.g., HRIS, ATS, LMS, payroll, benefits platforms) by leveraging AI-driven analytics and automation tools.
· Lead implementation and integration of new HR technologies, including upgrades, testing, and AI-powered functionalities
· Serve as a liaison between HR and IT for system-related projects
· Help ensure data integrity, security, and compliance across all HR platforms
Process Automation & Improvement
• Identify opportunities to automate manual HR processes (e.g., reporting, hiring, onboarding, offboarding, job changes, goal creation, succession planning, career pathing, learning content generation, HR-related employee inquiries, performance reviews)
• Design and implement workflows using tools such as Power Automate and leveraging AI capabilities such as natural language processing and predictive analytics.
• Document and continuously improve HR standard operating procedures (SOPs) by utilizing AI automation tools such as Guidde, etc.
Data & Analytics
• Develop and maintain HR dashboards and reports (e.g., turnover, headcount, etc.)
• Analyze workforce data to support strategic decision making
• Provide insights and recommendations to HR leadership based on data trends
Cross-Functional Collaboration
• Partner with Finance, IT, and department leaders to align HR systems and business needs
• Train HR staff and end-users on new systems and tools
• Support change management efforts related to HR technology adoption
Benefits Administration
• Assist in administration of employee benefit programs, including medical, dental, vision, life, retirement, and ancillary plans
• Coordinate with benefit brokers and vendors to resolve employee issues and ensure accurate plan administration
• Support new hire and enrollment processes, including employee communications and system set up
• Facilitate retirement plan participation and distributions in accordance with IRS and plan requirements; corresponding with legal counsel as necessary to resolve transactions in question
• Monitor COBRA and leave administration processes in coordination with vendors
• Utilize reporting or other tools to reconcile monthly invoices and assist Finance with related entries and accruals
• Maintain benefit plan documentation updates and SMM's with legal counsel, carriers and third-party administrators, as well as required participant communications
Payroll Support
• Serve as backup for full-cycle payroll processing in absence of the Payroll & Benefits Coordinator
• Assist with payroll system updates and testing
• Support payroll-related reporting and data validation as needed
Compliance and Audits
• Assist with external audits related to payroll and benefit/retirement plans, including gathering supporting data and report preparation
Qualifications
• Bachelor's degree in information systems or related field
• 5+ years of experience in HR operations, HRIS administration, or HR technology
• Artificial Intelligence, Machine Learning, or related certifications and experience preferred
• Understanding of HR and payroll processes and systems preferred (e.g., UKG preferred, ADP, Workday, BambooHR)
• Experience with process automation tools and data visualization platforms (e.g., Power BI, Tableau, Power Automate)
• Experience with system integrations and API-based tools
• Basic knowledge of compliance and data privacy regulations (e.g., HIPAA, GDPR)
• Strong written and verbal communication skills
• Ability to work independently and collaboratively to prioritize tasks and meet deadlines
• Good interpersonal skills with the ability to build and maintain positive working relationships across all levels
• Advanced proficiency in Microsoft Word, Excel (pivot tables, VLOOKUP, etc.), and PowerPoint
• Experience with HRIS reporting tools
• Ability to manage multiple priorities and meet deadlines
• High attention to detail and strong organizational skills
• Proven ability to handle confidential information with integrity
• Demonstrated alignment with the company's core values
Environment
This position currently functions as a hybrid role working from both home and in-office environments. Any home office setting must be conducive to all guidelines outlined by the organization. This role is required to regularly attend in-person meetings, the frequency of which is determined by management based on departmental or organizational needs.
Work Conditions
General office working conditions which may require sitting for extended periods of time.
Physical and Other Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities require the ability to focus distant and near objects clearly. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands and arms to handle, feel and reach as well as operate a personal computer.
Disclaimer
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required. The organization reserves the right to modify this job description at any time; including assigning or reassigning job duties at any time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.