Production Specialist (Healthcare)

Job Summary

Responsible for the operations of the Seacrest Studio to create a personalized experience for patients and families. Coordinates services and activities driving a positive experience and creating excellent public relations for the hospital. Ensures daily functions of experience services are operated efficiently.

Job Specific Duties

• Films, produces, executes, and edits high-quality video multimedia projects; project coordination duties entail participating in script revisions, pre-production planning, location scouting, talent coordination, logistics planning of staff and equipment. Maintains multiple production schedules to achieve required deadlines.
  
• Prioritizes an enriched hospital experience and encourages engagement of patients and families through coordination and facilitation of events, programming within the studio to reduce the stressors of hospitalization. 
  
• Provides oversight and maintains all technical and creative aspects of the broadcast and related equipment within the studio while coordinating efforts with internal stakeholders. 
  
• Responsible for all post-production activities, including editing, graphics and animation production. Works with clients over multiple revisions. Maintains digital archives for multimedia content, ensuring branding standards of both the hospital and Ryan Seacrest Foundation (RSF). Designs templates and system architecture. Responsible for cultivating/maintaining high-level skills related to recording editing techniques within audio/visual software.
  
• Collaborates with studio team, Children & Family Experience, Child Life, Marketing, Foundation, and community partners to create high-quality pediatric appropriate programming including vetting, show planning, interview preparation, videotaping, and editing to achieve the goals of Nicklaus Children's Hospital and Ryan Seacrest Foundation. 
  
• Establishes methodology to evaluate programming content to continually grow and evolve studio activity to meet patients experience needs and demands. 
  
• Provides excellent communication of hospital resources and personalized services; presents information to patients and families. 
  
• Supports the daily supervision, task management, engagement, and continuous mentorship of A/V volunteers and interns.
  
• Networks regularly with Seacrest Studio partners across the nation and participates in any education organized by the Ryan Seacrest Foundation. 
  
• Provides back-up coverage and weekend rotation as part of the team. 

Minimum Job Requirements

• Bachelor's Degree in Broadcast Journalism, Digital/Social or Mass Media, Recording Arts (OR) 4 years of experience in related field 
  
• 1-3 years of prior experience working with children
  
• 3-5 years o experience in Film, Broadcast, Communications, Video Production or in related field
  
• Prior experience working in hospital with patients and families
  
• Experience working with/on camera, switch, and key operation in a LIVE setting
  
• Experience mixing music, and dialog in a LIVE setting
  
• Experience with Adobe Suite audio, visual, and editing software and knowledge of IOS, Android, and web-based devices
  
• Experience with Pro Tools and other digital audio workstations
  
• Experience leading and educating adults in audio and video tasks
  
• Fluency in both English and Spanish

Knowledge, Skills, and Abilities

• Available to work evenings and weekends as needed.
  
• Excellent grammar and writing skills.
  
• Excellent proofreading, organizational, and public speaking skills.
  
• Proficient in Microsoft Office (PowerPoint, Excel, Word, and Outlook) and Google Sheets
• Ensures the highest degree of professionalism, friendliness, helpfulness, and customer service at all times.
  
• Ability to react calmly under stressful conditions and redirect families to appropriate resources.
  
• Displays a professional image and is a role model in service excellence.
  
• Desire to fill the needs of all internal and external customers with positive communication skills.
  
• Exceptional verbal and written communication skills.
  
• Ability to work with numerous and frequent interruptions.
  
• Ability to maintain confidentiality of sensitive patient information.
  
• Ability to make small group presentations and engage families.
  
• Able to foster positive team morale and company culture.