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HIAWATHA BROADBAND COMMUNICATIONS

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Systems Administrator (Finance)



Systems Administrator I

This position plays a critical role in ensuring the stability, security, and efficiency of the company's network and server infrastructure. They manage essential services that enable customer connectivity, automate operational workflows, and respond quickly to technical challenges. Success in this role requires a blend of strong technical expertise, problem-solving ability, and a customer-focused mindset to maintain reliable and secure service delivery.

Job Type: Full-time

Rate: $68,000 - $86,000/per year

Location: Remote

Primary Responsibilities Include:

· Perform installation, configuration, and ongoing maintenance of physical and virtual servers to ensure optimal performance and uptime.

· Ensure critical network services are running smoothly to support customer authentication, IP address allocation, web hosting, voice services, including but not limited to DHCP, DNS, HTTP, RADIUS, VoIP, provisioning systems.

· Work closely with network engineers to support, troubleshoot, and optimize network hardware and software components. Utilize monitoring tools to proactively identify and resolve issues.

· Develop and maintain scripts to automate repetitive tasks such as system provisioning, log analysis, and configuration management, improving efficiency and reducing human error.

· Manage virtualization and cloud environments; perform backups and disaster recovery

· Conduct vulnerability scans and enforce security policies for compliance

· Provide network operations support

· Maintain documentation, network diagrams, and standard operating procedures. Ensure all changes and configurations are documented clearly to facilitate troubleshooting and knowledge sharing.

· Identify and implement process improvements for system reliability and efficiency

The successful Systems Administrator I has:

· Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience)

· Relevant certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, Red Hat Certified System Administrator (RHCSA), or Cisco CCNA

· 1+ years of Server or Networking environment experience

· Strong knowledge of TCP/IP, ISP network architecture, and core protocols including a deep understanding of networking concepts, including routing, switching, and IP addressing schemes essential for ISP environments.

· Skilled in managing and troubleshooting servers primarily through shell commands and scripting, ensuring robust system operation.

· Ability to diagnose complex technical problems quickly and implement effective solutions before they impact services.

· Automation mindset with solid scripting experience automating routine tasks to increase accuracy, speed, and consistency

· Security-focused attitude ensuring system integrity and threat mitigation. Vigilant in identifying potential security threats and applying best practices to protect critical infrastructure.

· Ability to collaborate effectively across technical and support teams

· Adaptability and eagerness to learn emerging ISP technologies

· Understands the critical impact of reliable systems on customer satisfaction and strives to maintain high availability and performance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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