Hospitality Concierge (Personal Services)

General Responsibilities :
The primary responsibility of this position is to ensure the residents comfort during the
admission process and in their transition to the community by providing the highest
degree of personal attention and customer service to both the resident and their family
members. When in Reflections, the Hospitality Concierge acts as a liaison between the
resident and their family and all other departments to ensure the resident is
comfortable and is provided all the attention desired and deserved.