Senior Manager, Sales and Marketing Technologies - Remote Opportunity! (Finance)

Description

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with theGallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.

As the leader of Sales and Marketing Technologies and the Salesforce engineering team, you'll play a key role in shaping and executing the strategy for KinderCare's field-facing software. You'll define the vision for system transformation, elevate the Salesforce ecosystem, foster cross-functional collaboration, and drive the successful delivery and adoption of innovative sales and marketing solutions.

You are a customer-obsessed, strategic, emotionally intelligent leader with deep Salesforce expertise and a passion for building high-performing teams. You bring Enterprise Thinking to connect technical execution to business outcomes and foster collaboration across disciplines.

If you're a collaborative leader ready to shape the future of Salesforce at KinderCare, we'd love to meet you!

Responsibilities:

• Strategic Vision: Define, communicate, and execute a unified strategy for Sales and Marketing technologies that enhances customer satisfaction, operational efficiency, and business value across all brands.
• Team Leadership: Lead, coach, and grow a high-performing team of Salesforce Admins and Developers. Promote Agile practices and a culture of excellence and collaboration.
• Cross-Functional Partnership: Collaborate with Product, Technology, Portfolio, and Field leaders to align priorities and ensure seamless delivery.
• Architecture Oversight: Provide architectural direction to ensure scalable, secure, and integrated solutions. Act as a technical escalation point and mentor for best practices.
• Vendor & Contract Management: Manage relationships with Salesforce and other vendors. Oversee evaluations and lead contract negotiations in partnership with Procurement.
• Agile Delivery & Incident Management: Champion responsive, customer-centric issue resolution and lead major escalations as part of the on-call rotation.
• Innovation & Optimization: Identify and implement enhancements that improve security, productivity, and performance. Stay ahead of trends, including AI, and drive continuous improvement.
• Executive Communication: Translate technical concepts into clear insights for executive stakeholders. Shape delivery priorities and manage expectations.
• Organizational Effectiveness: Continuously refine team structure, delivery models, and KPIs to maximize impact and elevate the customer experience.

Qualifications:

• 7+ years leading large Salesforce Sales Cloud solutions (Marketing Cloud strongly preferred).
• Proven success in enterprise-scale Salesforce transformations (1,000+ users).
• Strong understanding of KinderCare's tech stack: Sales Cloud, Marketing Cloud, Boomi, web technologies.
• Experience supporting distributed, customer-facing environments-retail or consumer-centric ideal.
• Excellent communicator, able to convey complex topics to diverse audiences.
• Skilled in managing multiple development teams across complex projects.
• Deep knowledge of Agile (Scrum preferred); able to bridge to milestone-based delivery when needed.
• Strong in vendor selection, technical solution evaluation, and contract negotiations.
• Capable of balancing vision with hands-on execution in fast-changing environments.
• Committed to psychological safety, adaptability, and fostering a supportive team culture.
• Customer-focused with a passion for translating technology into business value.

#LI-Remote

Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.

- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- ... and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.