IT Support Technician (Maintenance)

Job Posting Start Date 05-08-2025 Job Posting End Date 06-30-2025

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.

Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose  to make great products that create value and improve people's lives.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add IT Support Technician located in Austin, Texas.

Shift: 8am-5pm Mon-Friday

 What a typical day looks like:

• n charge of installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.
• Principle Accountabilities:
• · Performs the installation, repair, and preventative maintenance of personal computer and related systems.
• · Configure cellular phones for end users to meet corporate specifications
• · Assists in determining suitable software to meet user requirements.
• · Manage required supplies for printers (not to include paper).
• · Install software, patches, and updates on desktops, laptops.
• · Keep accurate tracking of all assets supported by Deskside.
• · Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
• · Provide 1st line technical support for end-user's computers hardware and software, printers, and its network connectivity.
• · Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user's computers.
• · Assist Network Administrator/Analyst to troubleshoot end-users' network-related issues.
• · Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.
• · Performs image builds for use on all desktop and laptops.
• · Performs other duties as assigned.
• Note: This job description reflects essential functions, it does not prescribe or restrict the number or types of tasks that may be assigned or reassigned during the conduct of business

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

IT

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).