Business Office Assistant (Administrative)

Pine Ridge Post Acute is a dedicated skilled nursing facility committed to providing high-quality care and support to our residents. We strive to create a compassionate environment where our residents feel valued and respected. Our team is passionate about enhancing the lives of those we serve, and we are looking for an organized and motivated Business Office Assistant to join our administrative team.

Job Summary: The Business Office Assistant will support the daily operations of the facility by performing a variety of administrative and clerical tasks. This role is essential in ensuring efficient office procedures, assisting with billing and financial management, and providing excellent customer service to residents, families, and staff.

Key Responsibilities:

• Administrative Support: Perform general office duties, including answering phones, managing correspondence, and maintaining files.
• Billing and Finance: Assist with billing processes, including verifying insurance information, preparing invoices, and tracking payments.
• Resident Services: Greet residents and visitors warmly, providing information and assistance as needed.
• Data Management: Maintain accurate records of resident information, financial transactions, and office supplies.
• Collaboration: Work closely with nursing staff, management, and other departments to ensure smooth operations and effective communication.
• Compliance: Assist in maintaining compliance with all regulatory requirements and facility policies.
• Reporting: Prepare and maintain reports related to admissions, discharges, and other operational metrics as needed.

Qualifications:

• High school diploma or equivalent; additional education in business administration or healthcare preferred.
• Previous experience in an office environment, preferably in a healthcare setting.
• Previous experience working in a business office , including managing accounts receivable, preferred.
• Knowledge of Medicaid, Medicare and HMO billing preferred.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with confidentiality.
• Strong customer service skills and a positive attitude.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Ongoing training and professional development opportunities

Pine Ridge Post Acute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life.

Join us in making a difference in the lives of our residents!