Crushing & Screening Rental & Inside Sales Specialist (Manufacturing)

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance 
• Life and AD&D Insurance
• Retirement Plans -  401K and Roth 401K , eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement 
• Employee Assistance Program (EAP)
• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

The Rental  and inside sales rep works directly with outside sales reps and C&S management to assist in determining which machine is best suited to the job, coordinates rental transactions on a daily basis, creates quotes as needed by the outside sales team and management in a manner that reflects the company's vision of working as “One Professional Team.”

Pay Rate:  $64,000.00 - $88,000.00 Annually
Pay Rate is dependent upon education & experience. 

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assures that all new and used equipment is properly pre-delivered, maintained, and
• Assures that the services of the equipment-demo operators, or test equipment are, appropriately applied so customers can operate equipment safely and productively use the equipment.

• Coordinates, demonstrations (Brunos) and facilitates the quote and qualification processes
• Maintains and updates accurate customer account information and machine population data
• Tracks specific account, territory and sales goals using our CRM system
• Passes parts, service, sales and rental requests to the appropriate person or organization
• Ability to manage multiple sales leads and opportunities at any given time
• Establishes and grows value added, consultative relationships with our customers
• Develops strong positive relationships with our outside sales representatives and other employees
• Runs Simple Bruno simulations
• Maintains a call cycle with customers according to the established PAR for the account
• Qualifies accounts, and begins to develop the customer relationship
• Targets specific customers for sales and promotions
• Promotes all aspects of the Dealership by promoting sales, parts, service, rental, and Customer Support Agreements for all products and services represented by Wagner Equipment & Wagner Rents
• Performs simple needs analysis to determine individual customer's needs and provide solutions to fit those needs
• Knows and can communicate effectively about various Dealer products and services
• Ability to understand and use multiple programs and systems simultaneously such as SalesLink DBS, Bruno, Ag-flow, Microsoft office tols

• Invoices Crushing and Screening rentals, damage charges, and demos
• Performs all required steps to accurately and efficiently process Crushing and screening rentals and invoices
• Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet
• Understands and applies the applicable taxes to invoices
• Receives and reviews shipping and receiving documents from the branches for accuracy and completeness
• Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner
• Inputs lost-sales rental data into the computer
• Uses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers
• Handles overdue rental contracts and expired reservations, and ensures that all contracts are current and signed
• Coordinates shipping and receiving of the machines with the yard personnel
• Thoroughly understands the rental process as to which inventory should be rented
• Completes rental transactions through direct contact with customers
• Assists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleet
• Quotes rates and assists customers in making decisions on best equipment option
• Assists the customer in financial, service, and rental issues relating to invoicing or account information
• Assists customers in locating and choosing the correct machine for their job and application
• Other duties as assigned by manager

Required Education and Experience:

• High School Diploma or GED
• College Degree Preferred
• Courses in computers, business, and office administration preferred
• 1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities
• 1+ years administrative/clerical experience
• 1+ years customer service experience

Physical Demands & Competencies:

• Standing, walking, talking, sitting, use of hands & hearing
• Squatting/Kneeling
• Ability to ascend/descend ladders, stairs, etc.
• Medium work that includes lifting and/or moving objects up to 32 pounds or more
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Basic knowledge of Microsoft Word and Excel

Work Environment:

• Noise: Quiet
• Indoors

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Crushing & Screening