Program Specialist I (Engineering)
As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets.
Why join us?
- An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
- Competitive pay and discretionary or incentive bonus eligible
- Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
- Family-friendly work hours
- With 200+ community bank locations, we offer opportunities to grow and develop in your career
- Promote from within culture
Why join this team?
- We have a culture that encourages an entrepreneurial spirit
- We offer multiple opportunities for development and upward mobility
Job Description Summary
The Integrated Solutions Program Specialist I is responsible for processing loan agreements, providing reporting and fulfilling administrative tasks required to service Integrated Solutions programs.
What you'll Do
- Efficiently and accurately processes loan agreements for assigned clients within his/her region.
- Uses creativity and good judgment to provide the client with the best possible solutions to their needs while minimizing the risk to FIRST.
- Monitor loans submitted, and business from assigned agents, for FIRST's “Fourteen Warning Signs” and concerning trends.
- May verify customer insurance coverages through discussion with insurance company personnel.
- May be required to research and manage physical & electronic payments received.
- Provides reporting to our clients and reviews data to ensure the accuracy of our reporting.
- Manage department inboxes and provide service reminders to team members
- Develops and maintains client relations through superior service.
- Review and submits credit line increases for agents, carriers and MGAs
- Coordinate with program management team to improve processes and address servicing needs.
- Accept inbound emails and phone calls from agents and insureds; accept payments, answer questions and resolve concerns on accounts as needed
Qualifications
- 0-3 years of work experience
- Bachelor degree or equivalent
- Strong written and verbal communication skills
- Excellent attention to detail
- Punctuality and timeliness
- Very organized with the ability to multi-task
- Must be able to work in a fast-paced environment
- Ability to work as part of a team
- Basic computer skills including MS Word, MS Excel, Adobe, Outlook and Internet
Benefits
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation
The estimated hourly rate for this role is $20.19 - $26.44 along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills and experience.
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From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
