Assistant Director of Revenue Management, Complex - Hilton Lake Buena Vista and Buena Vista Palace (Finance)
Hilton Orlando Lake Buena Vista - Disney Springs Area andHilton Orlando Buena Vista Palace - Disney Springs Area are looking for their nextComplex Assistant Director of Revenue to join our team!
Located in the heart of Orlando and connected to Disney Springs, these two properties are ideal destinations for both leisure and business guests.Hilton Orlando Lake Buena Vistafeatures over 814 rooms and 78,000 square feet of event space, whileHilton Orlando Buena Vista Palaceboasts 1,011 guest rooms and over 124,000 square feet of event and meeting space. Both hotels provide outstanding venues for corporate events, conventions, and social gatherings.
A Complex Assistant Director of Revenue is responsible for monitoring group and transient business thresholds within the five-year forecast to ensure measurable improvements for demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
The Benefits:
Hilton is proud to have an award-winning workplace culture, ranking#1 Best Workplace by Great Place to Work & Fortune.We support the well-being of our team members with a comprehensive benefits package, which includes:
- Access to your pay when you need it through DailyPay
- Medical insurance coverage for you and your family
- Mental health resources
- Best-in-class paid time off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) with a 15% discount
- Debt-free education: Access to a variety of educational credentials, including college degrees, professional certificates, and more
- Career growth and development opportunities
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement, if applicable.
An Assistant Director of Revenue Management is responsible for assisting the Director in monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As the Assistant Director of Revenue Management, you would be responsible for assisting the Director in monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Assist in managing and maintaining group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office
- Partner with Reservations to ensure efficient management of daily group inventory to maximize inventory and profitability
- Develop, monitor and adjust sales and pricing strategies
- Participate in competitive and demand analyses
- Assist in forecasting, reviewing all competitive shops, reviewing demand, convention and city event calendars, maintaining data on competitor products and maintaining historical data on events and performance
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
- Assist in daily department management and participate in and facilitate meetings
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
