Bellperson/Concierge at the Wayback Hotel - Pigeon Forge (Personal Services)

Job Summary:
The role of bell person/Concierge is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell person/Concierge is escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable in accordance with the Marriott Standards of Excellence.
Job Responsibilities:
Unload and transport guest luggage upon arrival
Assist in the transport and loading of guest luggage upon departure
Assist guests with any needs, questions, or special requests
Assist front desk staff
Assist guests with parking
Answer phones
Assist housekeeping and beach service as needed
Assist with any other reasonable request
Be aware of daily hotel activities, group and VIP arrivals.
Ensure the lobby, bell closet and work areas as well as departmental equipment are always clean and presentable
All other duties as assigned

Benefits:
Health InsuranceDiscounted Vision and Dental InsuranceDiscounted Hotel RoomsPaid Time off / Vacation PaySick PayDaily Pay with ZayZoon