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Bank Loan Servicing, Officer (Finance)



  • Account for the day-to-day management of a functional team(s) and manage daily service delivery and production activities performed by staff
  • Primary contact and key escalation point for operational issues, provide technical expertise to resolve daily problems
  • Act as primary contact and escalation point for operational issues
  • Manage and escalate issues related CoE's and other Shared Services
  • Manage production activities of Shared Service Associate I, II and Senior Associate
  • Coordinate the implementation of new funds, systems and processes. Assist with client conversions and other client projects
  • Organize Shared Service internal meetings, as needed, and compiles related documentation, assisting with the coordination and development of the agenda and may attend meetings to record notes and action items
  • Identify and implement consistent operational best practices
  • Assist with compliance/fiduciary reviews and audits
  • Train, develop and motivate new staff, complete performance appraisals
  • Provide coaching and development opportunities to staff, participate in individual on-going training and development
  • Provide technical expertise to resolve daily problems
  • Serve on committees. Help define and implement new company initiatives
  • During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
  • Other duties as assigned
Qualifications:
  • Equivalent to a BS degree in Finance, Business or related field.
  • At least 5 years of related Custody and/or Fund Accounting experience, part of which must have been in a management or supervisory capacity.
  • Knowledge of securities language and legal requirements.
  • Good interpersonal, organizational and management skills.
  • Solid understanding of operational functions within Custody and/or Fund Accounting. Ability to provide technical expertise to resolve daily problems.
  • Demonstrated computer proficiency and working knowledge of various software applications.
  • Ability to develop and enhance client relationships.

Salary Range:
$60,000 - $90,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply Salary Minimum: 60000Salary Maximum: 90000

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